Your Questions Answered
Prepare for your nautical adventure with our guide to life on the water. If you can't find what you need, we are ready to assist you.
How should I dress for the trip?
Dress for sea conditions as temperatures drop offshore. We advise layering up with windproof gear, waterproof jackets, and flat, non-slip footwear. Leave the heels behind and bring strapped sunglasses. Lifejackets are supplied. Don't forget sun protection, as the water reflects UV rays even on overcast days. Stay comfortable throughout your journey.
What if the weather is unsuitable?
Your safety is our priority. Our skippers monitor the Solent constantly; if conditions aren't safe, we will reach out to reschedule or provide a total refund. While a bit of spray adds to the excitement, we never compromise on safety. We ensure you feel confident and informed before every departure.
Is this suitable for kids?
Definitely. RIB adventures are fantastic for families. We welcome young explorers aged 8 and above, providing custom-fit lifejackets for all ages. Please note that those under 16 require an adult companion.
What is the vessel capacity?
We accommodate up to 10 guests per boat. For larger celebrations like coastal weddings or team-building events, contact our crew to arrange multiple vessels and coordinated departures for your party.
What is covered in the cost?
Your booking includes a professional commercially endorsed skipper, all fuel, safety equipment, and a comprehensive briefing. The price you see is the final price, ensuring a transparent experience with no surprise fees.
Is prior sailing skill required?
No experience is necessary. Our qualified skippers manage all technical aspects so you can focus on the scenery. We provide a full safety talk and adjust the speed to suit the comfort level of everyone.
How safe is the RIB?
Our boat is fully commercially coded and insured for your peace of mind. Every journey is led by a RYA-certified skipper and includes a mandatory safety induction. We carry premium lifejackets and tailor every route to the day's maritime conditions.
Might I get splashed?
Being an open vessel, some sea spray is likely. We recommend wearing waterproof outer layers to stay dry. The skipper will modulate the vessel's speed and angle to ensure a smooth ride. If you prefer a dryer, calmer route, just mention it when you check in.
Will I feel motion sickness?
Seasickness is uncommon on RIBs due to the open air and high-speed stability. If you are sensitive to movement, we suggest taking medication an hour prior. Inform your skipper, and we will choose the most protected waters for your comfort.
Can we pack refreshments?
Soft drinks and light snacks are perfect for private outings. For a luxury touch, ask about our dining partnership with Appley Manor Hotel. To ensure safe passage, we require guests to save alcoholic beverages for when they are back on dry land. Safety is always our primary concern during the voyage.
Are pets allowed onboard?
We love dogs and can accommodate them on private bespoke charters with advance notice. Owners are required to bring a specialized canine buoyancy aid. Please note dogs cannot join our shared heritage tours unless you hire the boat for a private tour. Reach out to our team to discuss how we can best welcome your four-legged friend on a private trip.
Are custom itineraries an option?
Personalization is our specialty. Private charters are designed around your interests, whether it's a romantic sunset proposal, a visit to historic Osborne House, or a lunch stop in Cowes. Tell us your vision, and we will map out the perfect sea route.
How to reserve?
Heritage tours can be secured via our digital booking system in moments. For private events, weddings, or custom maritime adventures, please send us an inquiry with your preferred dates. Our team will respond swiftly with a personalized plan and a transparent quote for your journey.
What is the policy for refunds?
Refunds are issued as follows:- More than 21 days before the charter or tour date: 100% refund- 14 to 21 days before: 50% refund- Fewer than 14 days before: no refundFor bespoke charters and wedding charters, the 20% deposit is non-refundable in all circumstances (unless we cancel under clause 4). The refund tiers above apply to the balance of the charter price only. Full Booking Policy
Do you offer gift cards?
Give the gift of the ocean. Vouchers are available for all our tours and bespoke charters, providing the recipient 12 months to book their trip. Please email bookings@anchorcharters.co.uk for more information
1. General Charter Terms
All charters with Anchor Charters are subject to availability and formal confirmation. A booking is considered secure only once the full payment or agreed deposit has been received. These terms apply to all heritage tours, bespoke RIB adventures, and private events operating within the Solent and surrounding UK coastal waters.
2. Safety & Eligibility
Safety is our absolute priority. Passengers must be at least 8 years old to join our high-speed RIB tours, and those under 16 must be accompanied by an adult. Guests should be in good health; we advise against travel for individuals with significant back, neck, or heart conditions, or those who are pregnant. Standard sea-going clothing including flat, non-slip footwear is required. We operate a zero-tolerance policy regarding alcohol and drugs; anyone suspected of being under the influence will be denied boarding without refund.
3. Weather, Cancellations & Refunds
The Skipper's decision regarding sea conditions is final. If Anchor Charters cancels a trip due to weather, guests will be offered an alternative date or a full refund. For guest cancellations: 100% refund available up to 14 days before departure; 50% refund between 14 and 7 days; no refunds are provided for cancellations made within 7 days of the scheduled tour. Full Booking Policy HERE
4. Customer Responsibilities & Conduct
All passengers must attend the pre-departure safety briefing and follow the Skipper's instructions at all times. Disruptive or dangerous behavior that compromises the safety of the vessel or other guests will result in the immediate termination of the charter at the nearest safe port, with no refund given. Guests are responsible for their personal belongings; please ensure eyewear and cameras are securely strapped.
5. Liability & Insurance
Anchor Charters maintains full commercial insurance and vessel coding as required by UK maritime law. While we take every precaution, we cannot be held liable for personal injury or loss of personal property resulting from negligence on the part of the guest or for incidents occurring beyond our direct control during the voyage.
6. Data & Contact Details
Your personal data is handled in accordance with UK GDPR regulations and used solely for managing your booking and safety requirements. For any queries regarding these terms or your maritime adventure, please contact our crew at Bookings@anchorcharters.co.uk. We look forward to welcoming you aboard and sharing the rich D-Day heritage of the Solent.